Terms of Service

These Terms of Service govern access to and use of the Imperio Vaquero USA website, online store, and any related features, content, products, or services made available through the website.

By browsing our website, creating an account, placing an order, or otherwise using our online services, you acknowledge that you have read and agree to these Terms of Service and any policies referenced throughout the website.

If you do not agree with these terms, you should discontinue use of the website.

1. Using Our Website

You may use the Imperio Vaquero USA website only for lawful purposes and in accordance with these Terms.

By using the website, you confirm that you have reached the legal age of majority where you reside or that you have the legal authority to permit a minor under your supervision to use the website.

You may not use our website, products, or services to violate any applicable law or the rights of another person or business.

Attempting to introduce viruses, malicious software, harmful code, or other material intended to interfere with the operation or security of the website is strictly prohibited.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

2. Our Right to Manage the Store

Imperio Vaquero USA reserves the right to manage, modify, restrict, suspend, or discontinue any portion of the website or its services when necessary.

We may also refuse service, restrict transactions, or cancel orders when permitted by applicable law.

Features, merchandise, promotions, website content, and services may be introduced, changed, or removed without prior notice.

3. Merchandise Information

We make reasonable efforts to present our merchandise accurately, including product photographs, descriptions, materials, colors, sizes, features, and other details.

However, differences may occur between the merchandise displayed online and its appearance in person. Screen settings, lighting, photography, natural materials, and manufacturing variations may affect how a product appears.

In particular, genuine leather, exotic leather, hides, and other natural materials may contain individual variations in grain, coloration, markings, texture, or pattern.

We do not guarantee that every product will appear exactly as displayed on a customer's screen.

4. Availability and Purchase Limits

Merchandise is offered subject to availability.

We may establish purchase limits for individual products, customers, households, accounts, payment methods, geographic areas, or individual transactions.

Imperio Vaquero USA may discontinue merchandise or modify product availability at any time.

Placing merchandise in a shopping cart does not guarantee availability or reserve inventory.

5. Pricing

Prices may be changed at any time without advance notice.

Although we work to maintain accurate pricing, mistakes can occur. A product being displayed with an incorrect price does not obligate Imperio Vaquero USA to complete the transaction at that price.

If we discover a significant pricing, promotional, discount, product-description, inventory, or other website error, we reserve the right to correct the information and, where legally permitted, modify or cancel an affected order.

If an affected transaction has already been paid and is canceled, the appropriate refund will be issued.

6. Orders and Our Right to Cancel

Submitting an order does not guarantee that the order will be accepted or fulfilled.

Imperio Vaquero USA reserves the right to review, reject, limit, hold, or cancel an order when reasonably necessary. This may include situations involving:

• Suspected fraud or unauthorized payment activity
• Incorrect pricing or promotional information
• Inventory discrepancies
• Duplicate or unusually large transactions
• Incorrect or incomplete customer information
• Payment authorization problems
• Suspected resale or commercial purchasing activity
• Shipping or fulfillment restrictions
• Other circumstances that prevent us from properly completing the transaction

When appropriate, we may attempt to contact the customer using the information submitted with the order.

7. Customer and Billing Information

Customers are responsible for providing accurate and complete information when making a purchase.

This includes billing information, shipping information, email addresses, telephone numbers, payment details, and any other information necessary to process or deliver an order.

Imperio Vaquero USA is not responsible for delays or delivery problems resulting from inaccurate or incomplete information supplied by the customer.

Customers with registered accounts are responsible for maintaining the accuracy of their account information.

8. Payment Processing

Payments made through our online store may be processed by third-party payment providers.

Payment information may therefore be subject to the security practices, terms, and privacy policies of the applicable payment processor.

An authorization or charge appearing on a payment method does not necessarily mean an order has completed all verification and fulfillment requirements.

We reserve the right to conduct reasonable transaction verification before fulfilling an order.

9. Returns, Refunds and Exchanges

Purchases eligible for return or exchange are governed by the Imperio Vaquero USA Refund, Return & Exchange Policy.

Customers are responsible for reviewing that policy before completing a purchase.

Products designated as Final Sale or otherwise excluded from returns are subject to the conditions stated in that policy.

10. Promotions and Discounts

Promotional offers, discount codes, complimentary products, gifts with purchase, sales, and other incentives may have additional eligibility requirements.

Unless specifically stated otherwise:

• Promotions may be modified or discontinued.
• Offers cannot necessarily be combined.
• Promotional merchandise may have limited availability.
• Discounts have no cash value.
• Eligibility requirements must be satisfied for the promotion to apply.

If a promotion is affected by a technical or administrative error, we reserve the right to correct the error as permitted by law.

11. Website Information and Errors

From time to time, information displayed on the website may contain typographical mistakes, inaccurate information, outdated content, or omissions.

These issues may involve pricing, product descriptions, availability, promotions, shipping costs, estimated delivery times, photographs, sizing information, or other website content.

Imperio Vaquero USA may correct or update inaccurate information when discovered.

We are not obligated to continuously update every piece of historical or informational content unless required by law.

12. Acceptable Use

You agree not to misuse the website.

Prohibited activities include, but are not limited to:

• Engaging in unlawful activity
• Attempting to gain unauthorized access to systems or accounts
• Interfering with website security or functionality
• Uploading or distributing malicious software
• Collecting another person's information without authorization
• Using automated systems to improperly scrape or exploit the website
• Impersonating another person
• Providing intentionally false or misleading information
• Infringing copyrights, trademarks, or other intellectual property rights
• Using the website to harass, threaten, defraud, or harm another person
• Attempting to circumvent security or transaction controls

We may restrict website access or terminate services when these rules are violated.

13. Ownership of Website Materials

Unless otherwise indicated, the website and its original materials—including branding, graphics, photographs, written content, design elements, logos, product presentations, and other proprietary materials—belong to Imperio Vaquero USA or are used with appropriate authorization.

Access to the website does not transfer ownership of these materials to the user.

Content may not be reproduced, republished, commercially exploited, distributed, or otherwise used without authorization where such permission is required.

14. Customer Reviews and Submitted Content

If you voluntarily submit a review, photograph, comment, suggestion, feedback, or other content to Imperio Vaquero USA, you represent that you have the right to provide that material.

Submitted content must not violate another person's intellectual property, privacy, or other legal rights and must not contain unlawful, abusive, fraudulent, malicious, or intentionally misleading material.

We may moderate, reject, or remove user-submitted content when appropriate.

Where permitted by law, content voluntarily submitted to us may be used to operate, improve, market, or communicate about our business and products.

15. External Websites and Services

Our website may contain links, integrations, applications, payment systems, social platforms, or services operated by other companies.

Imperio Vaquero USA does not control independent third-party websites and cannot guarantee their availability, accuracy, security, policies, products, or services.

Customers who choose to use a third-party service are responsible for reviewing that provider's applicable terms and policies.

Transactions made directly with independent third parties are governed by the relationship between the customer and that third party.

16. Optional Website Features

We may make third-party tools or optional features available for customer convenience.

Unless expressly stated otherwise, these tools are provided without our direct control over their continued availability or operation.

Customers choose whether to use such tools and should review any applicable third-party conditions before doing so.

Future tools and features introduced through our website will also be subject to these Terms where applicable.

17. Personal Information

Information submitted through our website is handled according to the Imperio Vaquero USA Privacy Policy and applicable privacy requirements.

Customers should review the Privacy Policy for additional information regarding the collection and handling of personal information.

18. Website Availability

We work to maintain a functional and accessible online store, but uninterrupted availability cannot be guaranteed.

The website may occasionally become unavailable because of maintenance, technical problems, third-party outages, security concerns, updates, or circumstances outside our control.

Features may also change or be discontinued.

To the extent permitted by applicable law, Imperio Vaquero USA is not responsible for losses resulting solely from temporary website interruptions or unavailable features.

19. Disclaimer of Warranties

Except for rights or warranties that cannot legally be excluded, the website and its services are provided on an "as available" basis.

We do not guarantee that every website function will always operate without interruption, delay, technical error, or security issue.

Nothing in these Terms eliminates warranties or consumer protections that cannot legally be waived.

20. Limitation of Liability

To the fullest extent allowed by applicable law, Imperio Vaquero USA and its owners, employees, affiliates, contractors, service providers, suppliers, and representatives will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from the use or inability to use the website or related services.

Where applicable law does not permit certain limitations or exclusions, those limitations will apply only to the maximum extent legally permitted.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

21. Responsibility for Violations

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, or reasonable expenses resulting from your violation of these Terms, applicable law, or another party's legal rights.

This provision does not impose obligations prohibited by applicable consumer protection laws.

22. Suspension or Termination

You may stop using our website at any time.

Imperio Vaquero USA may suspend or terminate access to the website or certain services if we reasonably determine that a user has violated these Terms, engaged in fraudulent or abusive conduct, interfered with website operations, or created a security risk.

Any payment obligations or responsibilities arising before termination remain enforceable where applicable.

23. If Part of These Terms Is Invalid

If a court or other authority determines that a particular provision of these Terms is invalid or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply.

24. No Waiver

If Imperio Vaquero USA does not immediately enforce a provision of these Terms, that does not mean we permanently waive our right to enforce it later.

Any waiver must comply with applicable law.

25. Entire Understanding

These Terms, together with the policies and rules incorporated into or referenced by them, constitute the agreement governing use of the Imperio Vaquero USA website and online services.

They replace prior versions of these website terms regarding the same subject matter.

26. Governing Law

These Terms and the use of the Imperio Vaquero USA website will be governed by applicable laws of the United States and the applicable state and local jurisdiction, without limiting any consumer rights that must apply under applicable law.

27. Updates to These Terms

Imperio Vaquero USA may revise these Terms as our website, services, business practices, or legal requirements change.

The latest version will be made available through the website.

Continued use of the website after revised Terms become effective constitutes acceptance of those revisions to the extent permitted by law.

28. E-Commerce Platform

Our online store may operate through Shopify and other technology providers that supply the infrastructure necessary for online shopping, payment processing, website functionality, and related services.

Use of certain features may therefore also involve services provided by independent technology and payment providers.